Cancellation and Refund Policy

Cancellation 24 hours prior to check-in date/ time: No refund Cancellation between 24 – 72 hours prior to check-in date/ time: 50% refund Cancellation more than 72 hours prior to check-in date/ time: 100% refund
  1. All rates are exclusive of applicable taxes and taxes shall be charged as per prevailing rates.
  2. Pick-up and drop are only from Bhubaneswar Airport or Bhubaneswar Railway Station by AC Coach as per scheduled timings.
  3. The Voucher issued in respect of the package is to be furnished compulsorily along with Government approved valid Photo ID proof of each guest at the reception counter at the time of check-in. For foreign Nationals, it is mandatory to furnish valid Passport & Visa. PAN card will not be accepted as a valid photo ID.
  4. In case of late arrival at Eco Retreat, guests will not be entitled for missed meals.
  5. In case of early arrival at Eco Retreat, guests may be required to wait at the lounge till the check in time.
  6. Certain Adventure Sports Activities like Paramotoring, All Terrain Vehicles, etc. may be opted for at the guest’s individual risk. The organiser will not be responsible for any injuries or accident to anybody during these activities.
  7. Please note that the cooling of A.C. in the vehicles will be maintained as per the temperature comfortable to the majority of guest present in the vehicles.
  8. Any incidental, personal and other expenses and cost of items which are not specified/ mentioned in the itinerary are to be borne by the guest.
  9. Organiser is not responsible for the loss of personal belongings of the guest.
  10. The vehicles used for transfers shall not be at sole disposal of guest.
  11. This is an indicative itinerary & subject to change depending upon circumstances at the sole discretion of management.
  12. All tents are Strictly Non–smoking areas.
  13. Guests must follow the house rules and applicable laws of the land.
  14. The Organiser reserves the right to cancel reservation without any prior notice in case of any Central/ State Government Event/ Meetings/ Visits or any unwanted natural calamities. In which case, alternative dates can be set or full refund will be made.
  15. Any dispute arising in above mentioned terms & condition is subject to Bhubaneswar Jurisdiction (Odisha) only.
  16. Guests are advised to abide by the guidance and advice of lifeguards before venturing into sea
  17. Force Majeure: The organiser will not be responsible or liable for any part or the whole event being put off or delayed by reasons of any war, or hostility, acts of the public enemy, civil commotion, sabotage, fires, explosions, epidemics, quarantine restrictions, strikes, lockouts, natural calamities or acts of God (hereinafter referred to as events),
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